The job is a customer service position for a Telecom provider in Casblanca. As a customer service agent you will provide answer to all sorts of questions about telecom services. No technical background or experience is required. You will be working for a growing customer relationship center. Offering you a stable job, a motivating salary and attractive bonuses.

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Job description

• Casablanca offers the employees a paid training before they will go in production.
• You will be answering customer questions through phone, mail, chat and social media and doing video ID verifications.
• If you have a good level of English you will be taking 50% Romanian calls, 50% English calls.

Profile

• Speaks and writes flawless Romanian
• Is stress resiliant
• Has great communication skills, is flexible and punctual
• Has a first experience in a professional environment
• Previous experience in a call center is a pro but not a must. Company provides training and personal coaching.

Onboarding

• You will be picked up from the airport and brought to the hotel
• Your flight ticket will be re-imbursed after 3 months
• You can be reassured that you will have an English speaking integretion manager at your disposal
• Help with finding an apartment and/or room in advance, company will accompany you through the process

Terms

• Salary will be shared during the interview
• Housing bonus: 1.500 MAD first three months (pro rata and only if you have to move to Casablanca for us)
• Airfair: your ticket will be re-embursed after 3 months (with proof)
• Extra: after 6 months you will get a ticket to visit your family (max of 600 Euro’s)
• Incentives and office trips
• You will be working 44 hours per week according to Moroccan law

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