01 May Romanian Customer Service Agent – immediately

INO Resources

The job is a customer service position for a Telecom provider in Casblanca. As a customer service agent you will provide answer to all sorts of questions about telecom services. No technical background or experience is required. You will be working for a growing customer relationship center. Offering you a stable job, a motivating salary and attractive bonuses.

 

 

Start date: as soon as possible

 

 

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Job description
  • Casablanca offers the employees a paid training before they will go in production.
  • You will be answering customer questions through phone, mail, chat and social media and doing video ID verifications.
  • If you have a good level of English you will be taking 50% Romanian calls, 50% English calls.

 


Profile
  • Speaks and writes flawless Romanian
  • Is stress resiliant
  • Has great communication skills, is flexible and punctual
  • Has a first experience in a professional environment
  • Previous experience in a call center is a pro but not a must. Company provides training and personal coaching.

 

Onboarding
  • You will be picked up from the airport and brought to the hotel
  • Your flight ticket will be re-imbursed after 3 months
  • You can be reassured that you will have an English speaking integretion manager at your disposal
  • Help with finding an apartment and/or room in advance, company will accompany you through the process

 

Terms
  • Salary : 4.000 MAD + 3.000 MAD language bonus
  • Performance bonus: 1.500 MAD
  • Housing bonus: 1.500 MAD first three months (pro rata and only if you have to move to Casablanca for us)
  • Airfair: your ticket will be re-embursed after 3 months (with proof)
  • Extra: after 6 months you will get a ticket to visit your family (max of 600 Euro’s)
  • Incentives and office trips
  • Working hours in shifts between 8.00 o’clock and 22.00 o’clock from Monday until Sunday, in rotation
  • You will be working 44 hours per week
  • Only candidates with CIN or Carte Sejour!

 

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